Privacy Policy

Last Update on July 02, 2023

This Data Privacy Policy ("the Policy") outlines how Zorilla Technologies Private Limited ("the Company") collects, uses, and protects the personal data of users when accessing or using Counsello AI ("the Service"). The Policy is designed to comply with applicable data protection laws and regulations in India.

  • Information Collection and Use: The Company may collect personal data from users, including but not limited to:
    1. Contact information (such as name, email address, and phone number) provided during registration or account creation.
    2. Usage information related to the Service, including IP addresses, browser type, operating system, and other technical data.
    3. Any additional information provided voluntarily by users through interactions with the Service.
  • Purpose of Data Collection: The Company collects and uses personal data for the following purposes:
    1. Providing and improving the Service, including customization, troubleshooting, and technical support.
    2. Communicating with users, responding to inquiries, and providing relevant information.
    3. Analyzing usage patterns and trends to enhance and optimize the Service.
    4. Complying with legal obligations and protecting the rights, property, or safety of the Company and its users.
  • Data Sharing and Disclosure: The Company may share personal data with third-party service providers or partners who assist in delivering the Service or performing related functions. The Company ensures that these third parties maintain appropriate data security measures and use the information only for the purposes specified by the Company.

    The Company may also disclose personal data if required by law or in response to valid legal requests, such as court orders or government regulations.
  • Data Security: The Company implements reasonable security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and the Company cannot guarantee absolute security.
  • Data Retention: The Company retains personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When personal data is no longer needed, it will be securely disposed of or anonymized to prevent identification.
  • User Rights: Users have certain rights regarding their personal data, subject to applicable laws. These rights may include:
    1. Access: The right to request access to personal data held by the Company.
    2. Correction: The right to request correction of inaccurate or incomplete personal data.
    3. Erasure: The right to request the deletion of personal data under certain circumstances.
    4. Objection: The right to object to the processing of personal data in certain situations.
    5. Data Portability: The right to receive a copy of personal data in a structured, commonly used, and machine-readable format.
  • Updates to the Policy: The Company may update or revise this Policy from time to time to reflect changes in legal or regulatory requirements, technological advancements, or business practices. Users will be notified of any material changes to the Policy via the Service or other means.
  • Contact Information: For any questions or concerns regarding this Policy or the Company's data practices, users may contact the Company's designated Data Protection Officer at